Here are 40 multiple-choice questions (MCQs) from the chapter "Consumer Rights" for Class 10 CBSE Economics along with their answers:
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1-10: Basic Concepts of Consumer Rights
1. Who is a consumer?
a) A person who sells goods
b) A person who produces goods
c) A person who buys goods for resale
d) A person who buys goods and services for personal use
Answer: d) A person who buys goods and services for personal use
2. Which of the following is NOT a consumer right?
a) Right to safety
b) Right to be informed
c) Right to exploit
d) Right to seek redressal
Answer: c) Right to exploit
3. Which of the following is an example of consumer exploitation?
a) Getting discounts on a product
b) Overcharging beyond the Maximum Retail Price (MRP)
c) Receiving high-quality goods
d) Availability of multiple brands
Answer: b) Overcharging beyond the Maximum Retail Price (MRP)
4. Which consumer right protects consumers from hazardous goods?
a) Right to be informed
b) Right to choose
c) Right to safety
d) Right to seek redressal
Answer: c) Right to safety
5. What does MRP stand for?
a) Market Retail Price
b) Maximum Retail Price
c) Minimum Retail Price
d) Marginal Retail Price
Answer: b) Maximum Retail Price
6. Which of the following is NOT a function of consumer protection councils?
a) Educating consumers
b) Solving consumer disputes
c) Promoting unfair trade practices
d) Promoting consumer rights
Answer: c) Promoting unfair trade practices
7. Which of the following is a right of a consumer?
a) Right to be misled
b) Right to be heard
c) Right to ignore complaints
d) Right to be overcharged
Answer: b) Right to be heard
8. Which of the following is an example of misleading advertising?
a) A company promoting the real features of a product
b) A company falsely claiming its product can cure all diseases
c) A company listing all product ingredients correctly
d) A company following fair trade practices
Answer: b) A company falsely claiming its product can cure all diseases
9. Which of the following is a legal measure to protect consumer rights?
a) Consumer Protection Act
b) Food Safety Act
c) Labour Law Act
d) Environmental Protection Act
Answer: a) Consumer Protection Act
10. What should a consumer do if they are sold defective goods?
a) Ignore the issue
b) Complain to the Consumer Court
c) Keep using the product
d) Accept the loss
Answer: b) Complain to the Consumer Court
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11-20: Consumer Protection Act and Redressal Mechanism
11. When was the Consumer Protection Act (COPRA) enacted?
a) 1986
b) 1991
c) 2000
d) 2015
Answer: a) 1986
12. Which of the following is NOT a consumer right?
a) Right to safety
b) Right to fair wages
c) Right to be informed
d) Right to choose
Answer: b) Right to fair wages
13. Which body is responsible for handling consumer disputes?
a) Police Station
b) Consumer Forum
c) High Court
d) Parliament
Answer: b) Consumer Forum
14. Which of these courts handles consumer complaints up to ₹1 crore?
a) District Forum
b) State Commission
c) National Commission
d) Supreme Court
Answer: a) District Forum
15. Which of the following courts handles complaints above ₹1 crore but below ₹10 crores?
a) District Forum
b) State Commission
c) National Commission
d) High Court
Answer: b) State Commission
16. Where can consumers appeal against the decision of the State Commission?
a) Consumer Forum
b) Supreme Court
c) National Consumer Commission
d) District Court
Answer: c) National Consumer Commission
17. Which of the following is NOT an unfair trade practice?
a) False advertising
b) Overpricing
c) Providing quality goods
d) Hoarding goods
Answer: c) Providing quality goods
18. What is the role of a consumer organisation?
a) Support manufacturers
b) Exploit consumers
c) Educate consumers about their rights
d) Promote black marketing
Answer: c) Educate consumers about their rights
19. Which of the following is an example of consumer awareness?
a) Buying a product without checking details
b) Checking the MRP and expiry date before purchase
c) Ignoring defects in a product
d) Paying extra for a product without questioning
Answer: b) Checking the MRP and expiry date before purchase
20. Who is responsible for implementing the Consumer Protection Act?
a) Police Department
b) Consumer Affairs Ministry
c) Private Companies
d) Traders' Associations
Answer: b) Consumer Affairs Ministry
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21-40: Consumer Awareness and Responsibilities
21. What does ISI mark stand for?
a) Indian Safety Indicator
b) Indian Standard Institute
c) International Safety Index
d) Indian Service Industry
Answer: b) Indian Standard Institute
22. Which symbol is used for food safety in India?
a) ISI
b) Hallmark
c) Agmark
d) FSSAI
Answer: d) FSSAI
23. What does Agmark certify?
a) Automobiles
b) Agricultural products
c) Electronics
d) Medicines
Answer: b) Agricultural products
24. Which agency certifies gold jewelry in India?
a) ISI
b) Hallmark
c) FSSAI
d) Agmark
Answer: b) Hallmark
25. What does BIS stand for?
a) Bureau of Indian Standards
b) Banking and Insurance Services
c) Bureau of International Services
d) Business Information System
Answer: a) Bureau of Indian Standards
26. Which of the following is NOT a responsibility of a consumer?
a) Checking quality before purchase
b) Ignoring expiry dates
c) Demanding bills and receipts
d) Being aware of rights
Answer: b) Ignoring expiry dates
27. Which legal action can consumers take against unfair trade practices?
a) File a complaint in Consumer Court
b) Complain to the manufacturer
c) Accept the loss
d) Do nothing
Answer: a) File a complaint in Consumer Court
28. Which government body handles misleading advertisements?
a) Reserve Bank of India
b) Advertising Standards Council of India
c) Trade Union Ministry
d) Foreign Affairs Ministry
Answer: b) Advertising Standards Council of India
29. Consumer awareness means:
a) Knowing consumer rights and responsibilities
b) Ignoring faulty products
c) Paying extra without questioning
d) Trusting advertisements blindly
Answer: a) Knowing consumer rights and responsibilities
30. Which of the following is NOT a way to protect consumer rights?
a) Consumer education
b) Unfair trade practices
c) Consumer courts
d) Government regulations
Answer: b) Unfair trade practices
31. Which of the following is NOT an example of consumer exploitation?
a) Misleading advertisements
b) Sale of adulterated goods
c) Providing accurate product information
d) Black marketing
Answer: c) Providing accurate product information
32. Which of the following products should have a Hallmark certification?
a) Rice and wheat
b) Packaged foods
c) Electrical appliances
d) Gold jewelry
Answer: d) Gold jewelry
33. What should a consumer do if a shopkeeper refuses to issue a bill?
a) Accept the product without a bill
b) Report to consumer authorities
c) Pay extra for a bill
d) Ignore the issue
Answer: b) Report to consumer authorities
34. Which of the following actions promotes ethical consumerism?
a) Buying products without checking labels
b) Purchasing only from trusted brands
c) Supporting companies with fair trade practices
d) Ignoring poor-quality products
Answer: c) Supporting companies with fair trade practices
35. Why should consumers demand a bill or receipt for their purchases?
a) To pay extra tax
b) To show off their purchase
c) To use it as proof in case of complaints
d) Because it is compulsory
Answer: c) To use it as proof in case of complaints
36. Which of these is a common way consumers are exploited?
a) Free samples provided by companies
b) Charging more than MRP
c) Discounted prices on goods
d) Consumer awareness campaigns
Answer: b) Charging more than MRP
37. Which law was introduced to protect consumers in India?
a) Consumer Protection Act, 1986
b) Industrial Protection Act, 1990
c) Labour Protection Act, 2005
d) Food Safety Act, 2011
Answer: a) Consumer Protection Act, 1986
38. Which of the following is NOT a role of consumer forums?
a) Resolving consumer disputes
b) Protecting consumer rights
c) Encouraging black marketing
d) Educating consumers
Answer: c) Encouraging black marketing
39. What should a consumer check before purchasing packaged food?
a) Expiry date and ingredients
b) Brand name only
c) Seller’s choice
d) Whether it is expensive or cheap
Answer: a) Expiry date and ingredients
40. Which of the following is NOT a consumer right under the Consumer Protection Act, 2019?
A) Right to Safety
B) Right to be Informed
C) Right to Monopolize the Market
D) Right to Seek Redressal
Answer: C) Right to Monopolize the Market
